{"id":2527,"date":"2022-07-28T08:43:31","date_gmt":"2022-07-28T08:43:31","guid":{"rendered":"https:\/\/epicerievalmarie.com\/refund_returns\/"},"modified":"2022-08-29T08:36:52","modified_gmt":"2022-08-29T08:36:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/epicerievalmarie.com\/fr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Pr\u00e9sentation g\u00e9n\u00e9rale<\/h2>

Notre politique de remboursement et de retour dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change.<\/p>

Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l’avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d’origine..<\/p>

Plusieurs types de marchandises ne peuvent pas \u00eatre retourn\u00e9s. Les produits p\u00e9rissables tels que les aliments, les fleurs, les journaux ou les magazines ne peuvent pas \u00eatre retourn\u00e9s. Nous n’acceptons pas non plus les produits intimes ou sanitaires, les mati\u00e8res dangereuses ou les liquides ou gaz inflammables.<\/p>

Articles suppl\u00e9mentaires non retournables :<\/p>

  • Cartes-cadeaux<\/li>
  • Logiciels t\u00e9l\u00e9chargeables<\/li>
  • Certains articles de sant\u00e9 et de soins personnels<\/li><\/ul>

    To complete your return, we require a receipt or proof of purchase.<\/p>

    Please do not send your purchase back to the manufacturer.<\/p>

    There are certain situations where only partial refunds are granted:<\/p>

    • Book with obvious signs of use<\/li>
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>
    • Any item that is returned more than 30 days after delivery<\/li><\/ul>

      Refunds<\/h2>

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>

      Late or missing refunds<\/b><\/p>

      If you haven\u2019t received a refund yet, first check your bank account again.<\/p>

      Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>

      Next contact your bank. There is often some processing time before a refund is posted.<\/p>

      If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>

      Sale items<\/b><\/p>

      Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>

      Exchanges<\/h2>

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>

      Gifts<\/h2>

      If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>

      If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>

      Shipping returns<\/h2>

      To return your product, you should mail your product to: Camping Bois de Valmarie, 66700 Argeles sur Mer.<\/p>

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>

      Need help?<\/h2>

      Contact us at info@epicerievalmarie.com\u00a0 for questions related to refunds and returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Pr\u00e9sentation g\u00e9n\u00e9rale Notre politique de remboursement et de retour dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change. Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l’avez […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2527","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/pages\/2527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/comments?post=2527"}],"version-history":[{"count":15,"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/pages\/2527\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/pages\/2527\/revisions\/2543"}],"wp:attachment":[{"href":"https:\/\/epicerievalmarie.com\/fr\/wp-json\/wp\/v2\/media?parent=2527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}